Communications,

Operations & Administration

Executive Assistant December 2023 - Present

At my favorite place on earth, I’m the executive assistant. I am privileged to support the executive team in various administrative tasks, ensuring smooth operations and efficient communication across departments. My role involves managing schedules, coordinating meetings and events, handling correspondence, and assisting with special projects. I thrive in this space, leveraging my organizational skills and attention to detail to contribute to the overall success of the organization.

  • Provide comprehensive administrative support to executives and departmental team leads, facilitating smooth and efficient operations.

  • Manage internal calendars, schedule appointments, and coordinate meetings, ensuring timely and accurate communication.

  • Prepare and distribute correspondence, reports, and presentations, maintaining confidentiality and professionalism.

  • Organize and maintain physical and digital files, records, and databases, ensuring accessibility and accuracy of information.

  • Coordinate travel arrangements, including flights, accommodations, and itineraries, optimizing efficiency and cost-effectiveness.

  • Serve as a primary point of contact for internal and external guest speakers and more, demonstrating professionalism and excellent communication skills.

  • Assist with event planning and coordination, including logistics, venue selection, and catering arrangements.

  • Conduct research, compile data, and prepare documents or reports as requested, supporting decision-making processes and project management initiatives.

  • Provides feedback to streamline processes, improve productivity, and achieve organizational goals.

  • Perform various administrative tasks, such as photocopying, scanning, faxing, and filing, contributing to the overall efficiency of the office environment.

Administrative Assistant May 2023 - Present

I work in higher education and partner with the Academic Records Manager to ensure student success by providing comprehensive academic support services and resources. Together, we develop and implement strategies to enhance student learning experiences, address academic challenges, and promote student engagement and retention. My role involves collaborating with faculty, staff, and students to identify areas for improvement and develop initiatives to support student success.

  • Provides comprehensive administrative support to departmental managers, facilitating smooth and efficient operations.

  • Prepare and distribute correspondence, reports, and presentations, maintaining confidentiality and professionalism.

  • Organize and maintain physical and digital files, records, and databases, ensuring accessibility and accuracy of information.

  • Conduct research, compile data, and prepare documents or reports as requested, supporting decision-making processes and project management initiatives.

  • Collaborate with cross-functional teams to streamline processes, improve productivity, and achieve organizational goals.

  • Perform various administrative tasks, such as photocopying, scanning, faxing, and filing, contributing to the overall efficiency of the office environment.

Mango Publishing

Metadata Analytics Manager May 2022 - May 2023

I managed the Data-Driven Publishing (DDP) team. I worked directly with book editors, research analysts, and the Director of Analytics to build high-quality book descriptions and metadata packages packed with SEO terms and phrases.

A major highlight of my work included onboarding author Elizabeth Leiba, an educator, host, and entrepreneur whose main content focuses on BIPOC and DEI experiences. Her debut book, I’m Not Yelling, is currently ranking 1,200 out of a million on the Amazon website.

  • I led a team of 5+ analysts who created high-quality metadata reports that included well-written and formatted descriptions packed with high-yielding SEO terms and phrases.

  • My team and I performed quarterly research projects to determine the best usage of SEO keywords in correlation with following and predicting viable book trends to boost sales and heighten customer engagement.

  • I assisted the marketing team in creating blog posts, social media content, and website copy filled with SEO terms and phrases.

  • Additionally, I assisted several senior editors with internal brand copy, social media content creation, book proofing, book proposals, author discovery calls, and conducting in-depth book market research. I worked closely with Brenda Knight, MJ Fièvre, and Yaddyra Peralta.

Predictive Analytics Assistant Manager Oct 2021 - May 2022

  • I assisted the Manager of Analytics with managing, training, and overseeing the team.

  • I reviewed and copy-edited completed data-driven metadata, descriptions, and research data, and created HTML for descriptions and other relevant metadata.

  • I also led and conducted various research projects to determine and improve book sales. I created presentations and information packages from research results and presented concise information to the marketing and editing teams.

Editorial Research Assistant Aug 2020 - Oct 2021

  • I created data-driven reports on front-list titles and updated data on backlist titles. I also created Amazon descriptions, conducted SEO/Keyword research, and prepared AMS documents for the analytics team.

  • Additionally, I worked with a variety of editors on the editorial team to copy-edit, review edits, and proofread finished manuscripts.

  • I scouted new authors through social media, set up calls, collected sales data, and conducted competitive title research to pitch authors/books to the full editorial team. I also evaluated manuscripts, submissions, and potential authors.

  • Furthermore, I provided general administrative support, scheduled author meetings, took agenda notes, tracked project progress, and created a contract database with tracker sheets.

Freelance Work

Over the past decade, I have had the opportunity to work with various businesses, entrepreneurs, digital influencers, and community partners, among others. My work involved improving written copy and digital assets for their websites, blog posts, e-books, digital products, landing pages, social media content, and more. Out of respect for my partners' privacy, I cannot display individual work here.